Due to MindsEye’s rocky launch with bad post release reviews, Sony accepting refunds due to the game’s poor performance and glitches, and an overall bad reception, the studio has had to apologize publicly. Developer Build A Rocket Boy released an official statement on the MindsEye subreddit addressing the optimization issues. It claims it is “heartbroken” about them and promises a hotfix soon to address the most pressing issues. MindsEye launched on June 10 for PlayStation 5, Xbox Series X/S, and PC.
The statement reads:
Dear Community,
As always, thank you for your continued support and feedback.
To follow up on our update yesterday, we are sharing insights and actions from the past 24 hours at the studio.
We are heartbroken that not every player was able to experience the game as we intended. Our priority is optimizing performance and stability so that every player, across every device, can enjoy an equally high-quality experience.
Our teams have worked tirelessly throughout the night to solve many of these issues, and we have now identified that the vast majority of crashes were caused by a memory leak. This impacted roughly 1 in 10 of our players. We have developed a hotfix that addresses this issue (alongside other issues that our players have highlighted), which we are working hard to deploy as soon as tomorrow on PC and on consoles once it passes certification with PlayStation and Xbox.
We are fully committed to ensuring all our players have a great experience, and we will continue to provide frequent and transparent updates. We will do our best to respond to all your comments and feedback.
Thank you for playing MindsEye. Thank you for your understanding and continued support – it truly means the world to us. We’re grateful and blessed to have you on the journey with us.
The MindsEye Team
